PROVEN WICKED, LLC
Terms and Conditions



Ordering / Shipping / Return Policy / Freight Claims / Warranty Notice / Copyright

ORDERING


 

  • Currently we are an internet based company accepting orders through our website 24 hrs a day. 
  • Orders can also be placed by email to sales@provenwicked.com. Email orders should include part number, part name, price, and color and size (where applicable). Also include billing name and address, along with shipping name and address. Please include daytime phone number and email address. For Credit card orders we will call to obtain card number, expiration date, and security code.
  • Please note when placing an order online , inventory may differ from what is shown and the possibility of backorder still exists. 
  • Special orders will be placed for items we can supply, but are not regular stocking items.  In most cases these orders will need to be pre-paid.
  • International orders can only be made via email.

 

BACKORDERS: While we strive to have as many items as possible in stock, some backorders will be unavoidable.  If any parts are back-ordered, they will either noted on the invoice or we will contact you directly. Unless notified otherwise, we will ship the back-ordered parts as soon as they become available and invoice at that time.

ORDER CANCELATION: To cancel an order you have placed with Proven Wicked, you must contact our sales department by email at sales@provenwicked.com.  Please include Name and Order number.  Every effort will be made to accommodate the cancellation of your order as long as it has not yet shipped.

When contacting our sales department to cancel an order, please be ready to provide your name, the order number, and your contact information.

Please note that if the item has shipped, the order cannot be canceled. In this case, you can request to return the item for a refund (minus shipping cost).   See or Return Policy.

Terms: We accept Paypal, Visa, Mastercard, Discover, American Express, or pre-pay with Money Orders and Checks (require several days to clear).  For credit card orders we utilize Authorize.net for processing.

 

SHIPPING


 

  • We ship FedEx ground unless otherwise specified. 2nd-day and Priority Overnight shipping are available at an additional cost. On all shipments, shipping charges will be added to your invoice accordingly. 
  • We take orders very seriously and make every effort to expedite orders as fast as possible.  Generally, orders will be processed within 1-2 business days from date of order.

 

RETURN POLICY


 

We guarantee  each item we sell whether manufactured by Proven Wicked or sourced from other manufacturers is the absolute best quality available.

If for any reason you are not satisfied with the quality of an item please return it within 30 days for a full credit, exchange or refund.  No returns accepted after 30 days from the date of invoice. Proven Wicked will only accept a return on a part that not been modified; is still in its original package; and is in like-new condition.

Before returning a part, you must contact Proven Wicked customer service:

Customer Service
Proven Wicked, LLC
1551 Wichita Drive

Bismarck, ND 58504

702.530.5121
returns@provenwicked.com

 You will be given a “Return Authorization Number” (RA#), which you must attach on the outside of the box being returned. All shipping charges on return packages must be prepaid; we will not accept C.O.D.  If, upon examination, all parts are returned in like-new condition, a check or credit will be issued by Proven Wicked. No returns on special-order parts.

  • Returns must be packaged securely in the original packaging/outer carton
  • Do not write on the product packaging itself. Write only on the outer shipping carton.
  • Packages received without a Return Authorization Number written clearly on the outer carton will be refused.
  • Returnable items must be received by Proven Wicked within 30 days of the original purchase date by you the customer. (determined by original invoice date)
  • Returned product must be in new, re-saleable condition, with all original boxes, packaging, parts, manuals, etc.
  • Upon receipt, all returns will be inspected, and, at our discretion, credit may be refused and/or a restocking fee of 10%-20% will be assessed. It may take up to 30 days for the credit to be issued.
  • Original shipping charges will not be refunded. (This includes the "Free" shipping charges paid by Proven Wicked).
  • Customer/Purchaser is responsible for shipping cost incurred to return products.

FREIGHT CLAIMS


 

All claims for damages, shortage or loss must be made by the purchaser immediately with the carrier (i.e., FedEx or the freight line) on the day of receipt of the product. Should you have a problem with an order please contact us as soon as possible. You must note any substantial damage to a package upon receipt of the shipment with the carrier.  Unfortunately, we cannot make these freight claims for you; however if we can be of any assistance, please feel free to give us a call.

Please do not return an item without contacting us for an “Return Authorization Number” (RA#), whether we\'ve made a mistake or you wish to return the product. Please reference our Return Policy  for more information.

MISSING PIECES: Although every effort is made to ensure that each part is packaged complete, inevitably, a component may be missing. You must check each kit as soon as you receive it against the parts list enclosed with each part. Any shortage must be reported within 20 days of receipt of the product. Claims after 20 days will not be honored.

WARRANTY NOTICE


 

There are NO WARRANTIES, either expressed or implied. Neither the seller nor manufacturer will be liable for any loss, damage or injury, either direct or indirect, arising from the use or inability to determine the appropriate use of any product.

Before any attempt at installation, all drawings and/or instruction sheets should be completely reviewed to determine the suitability of the product for its intended use. In this connection, the user assumes all responsibility and risk. We reserve the right to change specification without notice.

Further, Proven Wicked makes NO GUARANTEE in reference to any specific class legality of any components.

ALL PRODUCTS ARE INTENDED FOR OFF ROAD USE AND MAY NOT BE LEGALLY USED ON THE HIGHWAY.

The products offered for sale are true race-car components and, in all cases, require some technical skill.

NO PRODUCT OR SERVICE IS DESIGNED OR INTENDED TO PREVENT INJURY OR DEATH.

COPYRIGHT


 

All information contained on this website, including all photos, descriptions, documents, and statements, are the sole property of Proven Wicked, LLC (unless otherwise stated).  Reproduction of the information contained on this website, in whole or part, without prior written permission by an authorized representative of Proven Wicked, LLC, is strictly prohibited.

 
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Camaro and Corvette are registered trademarks of GM. Mustang is a registered trademark of Ford Motor Company. Challenger is a registered trademark of Dodge. Proven Wicked has no affiliation with GM, the Ford Motor Company or Dodge. Throughout our website these terms are used for identification purposes only.

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